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Thousands Told To Pay Back Money After BIG Centrelink Glitch

Australians on welfare are being forced to repay thousands of dollars, after Centrelink sent out letters chasing up money because of a suspected computer glitch.  

Reports say Centrelink's computer system, which was implemented six months ago, went from sending 20,000 letters a year asking for people to pay back money, to 20,000 letters a week.

According to news.com.au, many Aussies have been incorrectly referred to debt collectors due to a suspected glitch in Centrelink’s computer system, which has sparked a string of complaints from people being accused of owing Centrelink up to $10,000.

People who receive letters say they are made to feel guilty until proven innocent.

A similar incident happened in January this year, when Centrelink apologised after another computer glitch left more than 70,000 families worried they were in debt. 

Independent MP Andrew Wilkie said the issue must be fixed before Christmas.

Welfare recipients will be refunded if the system had it wrong.

According to news.com.au, Department of Human Services and boss of the computer system, Hank Jongen, is encouraging people to extend the time they have been given to pay for their debt so they can get documentation together to prove why the debt is unfair.

Find out how to dispute a Centrelink payment HERE

Source: news.com.au

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