Anyone ever sat on the phone for a whole day trying to get through to centrelink for the person on the other end to not even know how to help you?
Yep, you and 42 Billion other people JUST THIS YEAR.
— Naomi Woodley (@naomiwoodley) June 1, 2017
Good news for those on benefits though!
Human Services Minister Michael Keenan says the government has hired an additional 2,750 employees to ‘improve customer service’ and reduce Centrelink call waiting times.
The Federal Government has now hired 2750 contractors to help reduce Centrelink call waiting times, costing at least $50 million this financial year. At the same time, 1280 Human Services jobs have been cut #auspol pic.twitter.com/OQKmYzhc8e
— Jane Norman (@janeenorman) August 7, 2018
The hope is that we’ll spend way less time on our phones and probs will be solved quicker.